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Sometimes people need help. Sometimes they just need a friend.

That's what neighbors are for.

Kettle & Key is a home concierge for older adults in MetroWest Boston and southern New Hampshire. We stop by, take care of what's on the list, and stay for a cup of tea if you'd like the company.

  • Non-medical help
  • Weekly, biweekly, or as needed
  • Family updates
Kettle and Key Home Concierge logo: a kettle with a copper key

The good neighbor you can book.

What we help with

There's no menu, because no two homes or weeks are alike. We start by listening, then shape our visits around you.

These are the kinds of things neighbors ask us for. If yours isn't here, ask. We'll tell you honestly whether it's something we can do.

We tailor every plan to fit what you need, so we start with a conversation, not a price list. We help with everyday life at home. We don't provide medical care or hands-on personal care.

Everyday errands
  • Picking up groceries and a prescription, then putting everything away where it belongs.
  • Going through a stack of mail and setting aside what needs your attention.
  • Sitting down together to pay the month's bills.
  • Getting the car to its service appointment and back.
Around the house
  • Light tidying, starting a load of laundry, and cleaning out the fridge.
  • Changing the light bulbs that are hard to reach.
  • Sorting a closet, a corner of the garage, or a box of old photos, at your pace.
Life's bigger moments
  • Getting the house ready for family coming to stay.
  • Stocking the kitchen before someone comes home from the hospital.
  • Packing and unpacking for a move, box by box, so nothing gets lost in the shuffle.
Company, and the little things
  • Walking the dog on the days it's hard to get out.
  • Wrapping presents before the holidays or a birthday.
  • Setting up a new phone or tablet, and showing how the video calls work.
  • Sitting down with a cup of tea when it's been a quiet week.
Cindy, founder of Kettle & Key Home Concierge
Cindy, founder of Kettle & Key

Why Kettle & Key

Al was the neighbor who showed up whenever he was needed and never asked for anything in return. Cindy started Kettle & Key to carry that forward.

Al was Cindy's husband. For as long as anyone can remember, he was the neighbor people called first: if you needed a hand, he was already on his way, and he never kept score or expected a thing back.

The kettle is for the visit: a warm kitchen and someone to sit with. The key is for the trust it takes to let someone into your home. We take both seriously.

After Al passed, Cindy founded Kettle & Key in his name, so that spirit could keep showing up for people, one visit at a time. She's likely the friendly face who'll come to your door.

Meet Cindy

Cindy spent 25 years as a house manager for the same family, until they passed. Since then she's worked with dozens of families nearby as a housekeeper and non-medical caretaker for older adults, so she's seen firsthand what a home needs to run smoothly and what a family needs to feel at ease.

Kettle & Key is a family business built on that experience, and on the example Al set every day of his life. We're small on purpose, and we care about showing up.

How it works

  1. Say hello

    Tell us a little about you or your family member. A short message is plenty.

  2. We come by

    We meet, look at what would make life easier, and talk about how often you'd like us to visit.

  3. We set a rhythm

    Weekly, every other week, or only when you need us. Family can get a short note after each visit, if you'd like.

Where we visit

MetroWest Boston and southern New Hampshire, including these towns and the ones nearby.

MetroWest, Massachusetts

  • Framingham
  • Natick
  • Wellesley
  • Sudbury
  • Wayland
  • Marlborough

Southern New Hampshire

  • Nashua
  • Londonderry
  • Derry
  • Salem
  • Bedford
  • Merrimack
  • Hudson

Not sure we come to your town? Ask. We're happy to tell you.

Common questions

Not seeing yours? Send us a message and we'll answer it.

What does a home concierge do?

We handle the everyday tasks that get harder with age or a busy family: groceries and prescription pickups, sorting mail, paying bills together, light tidying, getting the car to appointments, help with a move, and time spent with someone who'd like company.

Do you provide medical care?

No. Kettle & Key is non-medical. We don't provide nursing, medication administration, or hands-on personal care. We help with everyday life at home.

How much does it cost?

Every plan is tailored to what you need, so we start with a conversation instead of a price list. Contact us and we'll talk through what would help and what it would cost.

How often will you visit?

Weekly, every other week, or only when you need us. We set a rhythm that fits, and we can adjust it any time.

Where do you work?

MetroWest Boston (Framingham, Natick, Wellesley, Sudbury, Wayland, Marlborough) and southern New Hampshire (Nashua, Londonderry, Derry, Salem, Bedford, Merrimack, Hudson), plus nearby towns.

Can I arrange this for my parent?

Yes. Many of our families are adult children who live far away or are stretched thin. Family can also get a short note after each visit if they'd like.

Say hello

Tell us a little about what would help. There's no obligation, and no pressure.

We'll only use what you share to get back to you.

Contact us